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NEMOA Spring 2023 has ended
Thursday, April 6 • 11:00am - 12:00pm
CONCLUDING PANEL: THE OMNICHANNEL EXPERIENCE

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Strategize on Effective Ways to Remove the Boundaries Between Marketing Channels and Engage with a Truly Seamless, Convenient and Integrated Customer Experience 
  • Discuss the ideal customer journey and how it traverses different channels
  • Evaluate strategies for following the customer across channels to personalize the journey
  • Understand the needs of the customer and develop and experience to which they can relate
  • Share strategies for plans to further develop and fine-tune the customer experience

Moderator
avatar for Paula Jeske

Paula Jeske

Director, Client Development, PATH 2 RESPONSE

Speakers
avatar for Kira Kessler

Kira Kessler

Co-Founder and CEO, ROCK N RAGS
avatar for Ruth Jeffers

Ruth Jeffers

Chief Executive Officer, JEFFERS PET
avatar for Lynn Power

Lynn Power

Co-Founder and CEO, MASAMI
Advertising executive turned entrepreneur with a passion for leveraging creative thinking to build businesses -- and ultimately help brands survive and thrive. Strong experience in cultural & business transformation, digital strategy, consumer insights, talent design and marketing... Read More →


Thursday April 6, 2023 11:00am - 12:00pm EDT